FAQ
When will I receive my item?
Orders are fulfilled from California within 2 business days.
For US orders, please allow 1-5 business days for shipping.
For Canadian orders, please allow 4-10 business days for shipping. Please note, the customer is responsible for any additional taxes and duties accrued once the product has left our facility.
What is your return policy?
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 14 days of purchase. You can return your product for exchange, store credit, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
Returned items must be unused and have no visible signs of wear or use.
To initiate a return, please complete the following steps:
- Reply to your order confirmation email to request which products you would like to return.
- Once the return is confirmed, we'll send you a prepaid return shipping label that you will receive by email and will need to print.
- Send all items back to us using the label provided.
What are the washing instructions?
Fringe trim pillows:
Due to the nature of the fringe trim, please dry clean or spot clean these items.
For all other styles:
Wash in a regular cycle with like colors. Tumble dry low. Steam or iron as needed.
Where are your products made?
Our products are made in the heart of Los Angeles at a Worldwide Responsible Accredited Production (WRAP) certified manufacturing facility.
